Support Tests

Given the numerous risks to be found on the Internet today, effective antimalware software is essential when going online. If a user is unable to install or activate their security program, or it is not working as expected, rapid help from an expert is called for. Arguably the quickest way of getting assistance is to pick up the phone and speak to one of the manufacturer’s support agents. The aim of Support Tests is to assess how quickly and effectively the vendor’s support services cope with typical questions.

About AV-Comparatives

AV-Comparatives is an independent organization offering systematic testing that checks whether security software, such as PC/Mac-based antivirus products and mobile security solutions, lives up to its promises. Using one of the largest sample collections worldwide, it creates a real-world environment for truly accurate testing. AV-Comparatives offers freely accessible results to individuals, news organizations and scientific institutions. Certification by AV-Comparatives provides an official seal of approval for software performance which is globally recognized. Currently, AV-Comparatives' Real-World Protection Test is the most comprehensive and complex test available when it comes to evaluating the real-life protection capabilities of antivirus software. Put simply, the test framework replicates the scenario of an everyday user in an everyday online environment – the typical situation that most of us experience when using a computer with an Internet connection. AV-Comparatives works closely with several academic institutions, especially the University of Innsbruck’s Department of Computer Science, to provide innovative scientific testing methods.
If you plan to buy an Anti-Virus, please visit the vendor's site and evaluate their software by downloading a trial version, as there are also many other features and important things for an Anti-Virus that you should evaluate by yourself. Even if quite important, the data provided in the test reports on this site are just some aspects that you should consider when buying Anti-Virus software.

AVC Analyzer

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