Endpoint Prevention & Response (EPR) Test 2020

Endpoint prevention and response (EPR) products are used in enterprises to detect, prevent, analyse and respond to targeted attacks such as advanced persistent threats (ATPs). Whilst endpoint security products are expected to detect and block malware and network attacks on individual workstations, EPR products have to deal with multi-stage attacks that aim to infiltrate an organisation’s entire network. In addition to protecting individual devices, endpoint prevention and response systems are expected to provide detailed analysis of an attack’s origin, methods and aims. This allows security staff to understand the nature of the threat, prevent it from spreading, remediate any damage done, and take precautions to prevent similar attacks in the future. AV-Comparatives’ Endpoint Prevention and Response Test is the most comprehensive test of EPR products ever performed. The 9 products in the test were subjected to 49 separate targeted attacks, which used a variety of different techniques. If left unchecked, the attacks would progress through three separate phases: Endpoint Compromise and Foothold; Internal Propagation; Asset Breach. At each stage, the test determined whether the product detected the attack, took automated action to block the threat (active response), or provided information about the attack which the administrator could use to take action themselves (passive response). If an EPR product did not block an attack at one stage, the attack would continue to the next phase, and the product’s response here would be noted. This report includes the results of the tests, showing at which stage (if any) each product provided active or passive response to each threat. However, a number of other factors are also considered. Firstly, the time to respond is noted. Clearly, the sooner an attack is stopped or detected, the better. The tested products were given a window of 24 hours after the start of each attack in which to take action. The ability of each product to take remedial action, such as isolating an endpoint from the network, restoring it from a system image, or editing the Windows Registry, was noted. Likewise, each product’s ability to investigate the nature of an attack, including a timeline and breakdown of phases, was investigated. Also considered was the ability of each product to collect and present information on indicators of compromise in an easily accessible form. We have developed an Enterprise EPR CyberRisk Quadrant that factors in the effectiveness of each product at preventing breaches, the calculated savings resulting from this, the purchase costs of the product, and the product’s accuracy costs, (incurred due to false positives). For this calculation, we have assumed an enterprise with 5,000 client PCs over a period of 5 years. On the basis of this, we have certified products on three levels. These are, from highest to lowest: Strategic Leaders, CyberRisk Visionaries, and Strong Challengers.

CyberRisk Quadrant Key Metrics- based on 5000 clients

Strategic Leaders

These are EPR products that have a very high return on investment, and provide very low total cost of ownership (TCO). This is due to exceptional technical capabilities, combined with reasonable costs. These products demonstrated outstanding enterprise-class prevention, detection, response and reporting capabilities, combined with optimal operational and analyst workflow features. Strategic Leaders show others the way forward by setting ambitious targets and meeting them. They develop ground-breaking ideas and implement these impressively in their products.

CyberRisk Visionaries

These EPR products offer a high return on investment, providing low TCO by offering excellent technical capabilities combined with very good operational and analyst workflow capabilities. These products demonstrated good enterprise-class prevention, detection, response and reporting capabilities, along with above-average operational and analyst workflow capabilities. CyberRisk Visionaries can see what will be required in the future, and strive to make it happen today. They constantly develop their products in an attempt to improve them.

Strong Challengers

EPR products that have an acceptable return on investment, offering effective technical capabilities while providing reasonable enterprise TCO.

Strong Challengers have set themselves the goal of being the best, and work hard at trying to achieve that aim.

Which product is right for my enterprise?

The fact that a product is shown here in the highest area of the quadrant does not necessarily mean that it is the best product for your enterprise needs. Products in lower areas of the quadrant could have features that make them well suited to your particular environment.

Placement of the dots according to the active and passive response rate

Although the vendors missed the same overall scenarios and had the same overall active/passive response rates, the vendor ‘dot’ placement in the quadrant was driven by how good the active response or passive response capabilities were. Vendors who demonstrated high active response in all the phases of prevention stands to have lesser TCO as the response cost is lower.

Vendors who had reasonable active response capabilities but once had passive response capabilities stands to have a higher TCO as the response cost is higher. Refer to the report explanation on how active and passive response credit was given to vendors. So essentially, even with a same overall % the Dot placement will move left or right depending on how well each vendor did in active response in each of the individual phases.

EPR CyberRisk Quadrant Overview

We have developed an Enterprise EPR CyberRisk Quadrant that factors in the effectiveness of each product at preventing breaches, the calculated savings resulting from this, the purchase costs of the product, and the product’s accuracy costs (incurred due to false positives).

One of the significant problems caused by a security breach is the financial cost incurred by the targeted organisation. According to IBM, the average cost of a breach is USD 3.86 million. Therefore, purchasing an effective EPR product that minimises the negative impact of an attack can be a good investment. If a company stands to lose USD 2 million if an attack is successful, then spending even USD 1.5 million on security measures makes good financial sense, aside from any other considerations.

In this section, we consider the overall costs involved in deploying the tested security products, and their effectiveness in preventing security breaches. This enables us to calculate how good a financial investment each of the products represents. Using IBM’s estimate of USD 3.86 million as the loss to the enterprise if an attack is successful, we calculate how much the organisation could save by purchasing each of the tested EPR products.

The figures show that all the tested products are effective, and that their combined active and passive response scores cover the great majority of attacks. However, some products are clearly better than others in this respect. The more effective a product is at preventing security breaches, the less the expected costs for dealing with breaches will be.

The figure below outlines the formula used to arrive at the total cost of ownership for a product, which includes the following factors. Firstly, there is the price paid to the product’s vendor for the product and associated service and support charges. Next come any costs associated with false positives caused by the product, which is defined as operational accuracy costs below, which have to be investigated and remediated. Next come the costs associated with breaches, whereby a product that could theoretically block 100% of attacks would have zero breach costs here, whilst a product that did not block any attacks would incur the full cost of a breach.

The breach-cost of each product per scenario was calculated based on the ability of the EPR product to actively and passive respond at the time of execution (T0), and between the time of execution and the end of the test window (T0-T24 Hrs).

Based on the approach above, each EPR product incurred an additional breach cost based on how it handled each of the tested scenarios.

1. If there was NO active or passive response for the scenario within the tested time window of 24 hrs, then 100% of the total breach cost was added for the scenario.
2. If there was NO active response between T0-T24, but the product showcased passive response capabilities between T0-T24, then 75% of the total breach cost was added for the scenario.
3. If there was NO active response at time T0, but there was one before time T24, 50% of the total breach cost was added for the scenario.
4. If there was NO active response at time T0, but the product showcased passive response capabilities at time T0, then 25% of the total breach cost was added for the scenario.
5. If there was active response at time T0, then 0% of the total breach cost was added for the scenario.

To calculate the X-axis in the EPR CyberRisk Quadrant, the list price of the product, operationalaccuracy (false positive) savings, and the breach-cost savings were used. As previously mentioned,actively responding to a threat yields a higher cost saving than discovering a threat later, or worsestill not being able to respond to it within the 24-hour test window. The following two figures depicthow the calculations were applied.

Product	Scenaroios	Overall Active Prevention	Overall Passive Response	No Prevention/Response	Opperational Accuracy Savings
Bitdefender	49	46	49	0
Cisco	49	48	49	0
CrowdStrike	49	48	49	0
ESET	49	48	49	0
Palo Alto Networks	49	48	49	0
Vendor A	49	46	49	0
Vendor B	49	46	48	1
Vendor C	49	46	48	1
Vendor D	48	48	48	1

Product Cost and Breach Savings

As can be seen in the table above, all the vendors were able to achieve operational accuracy (false positives) savings. Most vendors also saw substantial breach savings. Vendor B, Vendor C and Vendor D were not able to either prevent or respond to one threat.

Active Response / Prevention: An active response is an effective response strategy that provides detection with effective prevention and reporting capabilities.

Passive Response: Passive response is set of response mechanisms offered by the product with cohesive detection, correlation, reporting and actionable capabilities. EPR Comparative Report 2020 www.av-comparatives.org

EPR Test Metrics and Scoring

The goal of every EPR system is to prevent threats, or at least provide effective response capabilities as soon as possible. Endpoint products that offer a high active prevention rate incur fewer costs, since there is no operational overhead required to respond to and remediate the effects of an attack. Furthermore, EPR products that also provide a high detection rate (visibility and forensic detail) will realize savings because compromises do not have to be investigated manually.

High Enterprise Savings: If most threats are detected and prevented by the EPR product at or soon after execution, and if the product provides the necessary detection information to help with an effective passive response (partially/fully automated), it will result in the high enterprise savings. The averages of both active and passive response needs to be equal to or greater than 95%.

Medium Enterprise Savings: If most threats are detected and prevented by the EPR product at or soon after execution, but with limited details surrounding the detection, it will result in a weaker passive response strategy. This is because of the operational overhead that is required to respond to and remediate the effects of a compromised system, resulting in an increase in enterprise costs. The averages of both active and passive response required for medium enterprise savings needs to be equal to or greater than 90%.

Low Enterprise Savings: Lastly, if most threats are not prevented by the EPR product, and the product provides no details surrounding the detection, this will result in both a weaker active and a weaker passive response strategy, with only low enterprise savings. The averages of both active and passive response in this case is less than 90%.

Product costs are based on list prices in USD provided by vendors at the time of the test (October 2020). The actual cost to end users might be lower depending on e.g. negotiated
discounts. In general, pricing may vary based on e.g. volume discounts, negotiated discounts, geo-location, channel, and partner margins.

The EPR Cost incorporates the product costs for 5000 clients, based on a 5-year contract:

Please note that each product has its own particular features and advantages. We suggest that readers consider each product in detail, rather than looking at these list prices alone. Some products might have additional / different features and services that may make them particularly suitable for some organisations.

Endpoint Prevention Response vs MITRE ATT&CK Framework

This EPR product report is a comprehensive validation of features, product efficacy and other relevant metrics to guide your risk assessment. The in-depth testing ran for a four-week period. A total of 49 scenarios were executed against real-world enterprise use-cases. These scenarios comprised several prevention and detection workflows operating under normal operational environments by different user personas. The results for the validation can be efficiently and effectively mapped to the MITRE ATT&CK® Platform (© 2015-2020, The MITRE Corporation. MITRE ATT&CK and ATT&CK are registered trademarks of The MITRE

Corporation.) and NIST platform, such that it becomes easier to operationalize the risk regarding a specific endpoint.

AV-Comparatives has developed an industry-changing paradigm shift, by defining a real-world EPR methodology reflecting the everyday reality of enterprise use cases and workflows towards mapping the kill-chain visibility with the MITRE ATT&CK framework.

As illustrated in Figure 22 on the next page, we moved away from “atomic” testing i.e., tests that only look at a particular component of the ATT&CK framework and instead evaluated the EPR products from the context of the entire attack kill-chain, with workflows interconnecting at every stage from the initial execution to final data exfiltration/sabotage.

Active Response vs Passive Response Workflow

This EPR report includes security efficacy metrics around different test scenarios and product differentiating factors. This will enable enterprises to make informed decisions on the suitability of each tested product for their requirements.

Whether attacks are defined as malicious operations, campaigns, detections, kill chains or anything else, it is these human pathways that should be highlighted, which we are referencing as four distinct workflows in this report.

Prevention (Active Response)

The best way to respond to any threat is by preventing and effectively reporting on it as soon as possible. AV-Comparatives defines prevention as an automated, active response that kicks in 24/7, 365 days a year, without the need for human intervention, but with quantifiable metrics and reporting data points that can be leveraged for effective analysis. An EPR product should be able to initially identify and prevent a threat on a compromised machine. The incident should be detected, identified, correlated, and remediated from a single pane of glass (centralized management system) through an effective passive response strategy (partially/fully automated) ideally in real time. Furthermore, the security analyst should be able classify and triage a threat based on the data collection and analysis, and be able to close out a response using the EPR product with a specific workflow. An active response, as defined in this test, is an effective response strategy that provides detection with effective prevention and reporting capabilities. This should all be done in an automated way with no manual intervention. This can be done through a multitude of technologies and mechanisms, for example: signature-based models, behaviour-based models, ML-based models, transaction rollbacks, isolation- based mechanisms, and so forth. This definition is technology-agnostic because it focuses on the outcomes of the various analyst workflows and scenarios, and not on the technology used to prevent, detect or respond to it.

Passive Response

Passive response, as defined in this test, is a set of response mechanisms offered by the product with cohesive detection, correlation, reporting and actionable capabilities. Once an attacker is already inside the enterprise environment, traditional response mechanisms kick in, for example IOC and IOA correlation, external threat intel and hunting. AV-Comparatives defines these response mechanisms as Passive Response. The precondition for passive response is the detection of a potential threat by EPR products.

EPR products are typically expected to prevent initial and ongoing attacks without having to triage, while offering active response and reporting capabilities. If the attack is missed or not prevented, EPR products should then be able to assess and respond to attacks, thus providing lesser burden on resources (Human/Automation) and providing better ROI in the long run.

A passive response as defined in this test, is an effective response strategy that provides detection with effective response and reporting capabilities all done in a manual/semi-automated way thus involving valuable time and resources warranting further investigation.

The range of available response capabilities of an EPR product is extremely important for organizations that need to review threats/compromises in multiple machines across multiple locations. An EPR product should be able to query for specific threats using the intelligence data provided to the analyst. Once they have been identified, the analyst should be able to use the EPR product to initiate responses based on the type of infection. AV-Comparatives expects EPR products to have non-automated or semi- automated passive response mechanisms.

Correlation of Process, Endpoint and Network

The EPR product should be able to identify and respond to threats in one or more of the following ways.

• Response based on successful identification of attack via the product’s user interface (UI) that lists attack source (http[s]/IP-based link) that hosts compromised website/IP).
• Exploit identification (based upon the CVE or generic detection of threat)
• Downloaded malware file
• Malware process spawning
• Command and control activity as part of the single chain of attacks

EPR Validation Overview

AV-Comparatives have come up with the following topology and metrics to accurately assess the capabilities of endpoint prevention and response (EPR) products.

All the tested vendors’ EPR products were deployed and evaluated in a standalone mode, with each vendor actively involved in the initial setup, configuration, and baselining aspects. AV-Comparatives evaluated a list of 49 scenarios, as often requested by analysts and enterprises, highlighting several enterprise-centric use cases. Every vendor was allowed to configure their own product, to the same extent that organizations are able to do when deploying it in their infrastructure. The details of the configurations are included in the beginning of this report.

Because this methodology is tailored towards the prevention, detection and response capabilities, all vendors activated their prevention and protection capabilities (ability to block), along with detection and response, so that they emulate the real-world enterprise-class capabilities of these products.

The testing supported EPR product updates and configuration changes made by cloud management console or local area network server. We went through and executed all test scenarios from beginning to end, to the greatest extent possible.

Test Iteration Objective

The objective of the testing was to assess the prevention-centric workflow with specific use-cases targeted for EPR prevention Workflow-1 (referenced in the methodology) with threats that typically target enterprise users in a normal operational environment. This iteration helped us to assess the default prevention capability of the product along with the detection mechanism. If a threat was not prevented, we evaluated if the EPR product was able to take appropriate detection and response measures in a timely manner.

• The following assessment was made to validate if the EPR endpoint security product was able to prevent and detect all the attacks on the EPR Prevention Workflow-1 and Detection workflow.
• Did the prevention occur during Phase 1 (Endpoint Compromise and Foothold) of the prevention workflow?
• Did the EPR product provide us with the appropriate threat classification, threat triage and demonstrated accurate threat timeline of the attacks with relevant Endpoint and User Data?
• Did the EPR product demonstrate any negative issues on the operational accuracy test which was executed in conjunction with the attack scenarios?

Targeted Use-Cases

The use cases that we went after during the test iterations were “IT Administrator”, “Regular Enterprise user”, “SOC team Professional”, and “Analyst”. The sequence of events emulated was an enterprise- based scenario where in the system level user received a file in an email attachment and executed it. In some cases, the emails were benign while in others they were not. The malicious email attachments, when executed, successfully allowed an attacker to get a foothold inside the environment and take additional steps to act upon its objectives.

During the time duration of testing, our analyst acted as an SOC analyst, administrator and an SOC professional by logging into the EPR product management and the individual test system consoles, to observe, analyse and document what kind of activity is recorded by the product. For instance, if there is an attack, are there any alerts or events, and are these true positives or true negatives?

For true positive alerts, we further investigated whether the subsequent response in-terms of event correlation, triages, threat classification and threat timeline were provided to the analyst in a timely and clear way. We tested the responses as available by products under the test.

EPR Test Iteration Timeframe

The evaluation was conducted in four phases, each phase lasting a week. As weeks progressed, AV- Comparatives was able to have a detailed understanding of the product under test and attacks were crafted in such a way that they stressed the product’s true capabilities. Furthermore, Workflow-1 was conducted with attacker driven mindset as the attack progressed through the attack nodes to finally meet its objective. The evaluation was conducted between September and October 2020. User persona and user activities were simulated throughout the test such that they were as close to the real environment as possible.

All the attacks were crafted using open-source tools and samples were developed using in-house expertise. Once the attacker got initial access to the environment, the attacker tried to be as stealthy as possible such that defender and defences are not triggered.

Bitdefender: “Risk Management”, “Sandbox Analyzer” and “Scan SSL” were enabled. “HyperDetect” was enabled and set to “Block” (for network) and to “Disinfect” (for files). “On-Access scan” for archives bigger than 100MB was enabled with depth 16.

Cisco: First time Set up Wizard Workstation Recommended Settings were applied, i.e.:
“Files”, “Malicious Activity Protection” and “Script Protection” were set to “Quarantine”.
“Network” and “Exploit Prevention” were set to “Block”.
“System Process Protection” and “Behavioral Protection” were set to “Protect”
“Two Factor Authentication” for “Automatic Analysis” and “Command Line Capture” was enabled.
“Connector Protection” and “Orbital Advanced Search” were enabled.
“Malicious Activity Protection – Monitor Network Drives” was enabled.
“Detection Action” was set to “Block, Terminate and Quarantine”.

CrowdStrike: everything enabled and set to maximum, i.e. “Extra Aggressive”.

ESET: All “Real-Time & Machine Learning Protection” settings set to “Aggressive”.

Palo Alto Networks: Default settings.

Vendor A: Default settings.

Vendor B: Non-default settings.

Vendor C: Non-default settings.

Vendor D: Non-default settings.