contact-avc About AV-Comparatives 

"We put the most popular anti-malware software through our comprehensive, unbiased and realistic testing environments to prove that they really protect against threats. Our results provide consumers with an independent rating so they can compare various products on the market and use the appropriate solution for their needs."
Andreas Clementi, Chairman of AV-Comparatives


Please click the button below in order to contact us.

Grabenweg 68
6020 Innsbruck
Austria / Europe

If you do not get a reply, please be patient. It could take a while. Or, if you get no reply within 48 hours, it could be due one of the following reasons:

a) You did not provide your valid email address.
b) Our reply may be in your spam folder. Please whitelist our domain and check your spam folder.
c) You asked if we tested product X internally. In general we do not answer such questions as non-disclosure agreements may take place.
d) You asked how product X scored internally. In general we do not answer such questions as non-disclosure agreements may take place.
e) You asked which product is better or which product we would suggest you to use. We do not suggest specific products; we provide you on the website the test data/reports (or reviews) for your convenience. We do not want to give any other comments or recommend specific products as in our opinion you should evaluate AV products by yourself and decide yourself which product fits best your needs.
f) You claimed to represent an AV company but you use an anonymous email service or anonymous proxy.
g) You wrote in a language we are not able to decipher. Please write in English or German.
h) You asked for malware or something illegal.
i) The way you wrote the email did not look like it requests/needs a reply.
j) You asked for something which is clearly described in the report. Please read carefully the report before asking questions.
k) You asked if we will test product X in future. If we will test it, you will see it when done. Otherwise, we may not answer as non-disclosure agreements may take place.
l) You asked for AV product support. Please contact the support of your AV vendor instead.
m) You asked when report X will be released. It will be released when done. Subscribe to our newsletter to get notified as soon as it is online.

About AV-Comparatives

AV-Comparatives is an independent organization offering systematic testing that checks whether security software, such as PC/Mac-based antivirus products and mobile security solutions, lives up to its promises. Using one of the largest sample collections worldwide, it creates a real-world environment for truly accurate testing. AV-Comparatives offers freely accessible results to individuals, news organizations and scientific institutions. Certification by AV-Comparatives provides an official seal of approval for software performance which is globally recognized. Currently, AV-Comparatives' Real-World Protection Test is the most comprehensive and complex test available when it comes to evaluating the real-life protection capabilities of antivirus software. Put simply, the test framework replicates the scenario of an everyday user in an everyday online environment – the typical situation that most of us experience when using a computer with an Internet connection. AV-Comparatives works closely with several academic institutions, especially the University of Innsbruck’s Department of Computer Science, to provide innovative scientific testing methods.
If you plan to buy an Anti-Virus, please visit the vendor's site and evaluate their software by downloading a trial version, as there are also many other features and important things for an Anti-Virus that you should evaluate by yourself. Even if quite important, the data provided in the test reports on this site are just some aspects that you should consider when buying Anti-Virus software.

AVC Analyzer